Invoicing

1. 1

   Choose the service and go to the Stripe checkout page

   A Plus or Pro subscription, Cipică credits, a quote analysis, a 3D house project and so on. You pay by card on Stripe's secure checkout page.

2. 2

   Enter your billing details

   Your name and billing address (country, city, street, postcode) are required. If you are buying on behalf of a company, tick the business purchase option and enter the company name and tax ID (VAT ID).

3. 3

   The payment is confirmed

   Stripe emails you a payment confirmation and the service is activated in your account straight away.

4. 4

   We issue the tax invoice

   The invoice is issued in the name or company you entered at checkout, in our invoicing software (ContaDigital), and is reported to the Romanian tax authority's RO e-Factura system.

5. 5

   You receive the invoice by email

   The invoice is sent to the email address used for payment, from ContaDigital (our invoicing software), usually the same day and at the latest within 2 business days.

This is the structure of an invoice for a Pro subscription paid by a private customer from abroad:

• series CASA and a unique, sequential number;
• the supplier's details (below) and your billing details, exactly as you entered them at checkout;
• the service purchased, quantity, price and total, in Romanian lei (RON);
• a note that the invoice was paid online by card.

• CĂTĂLIN NASTASĂ Persoană Fizică Autorizată
• Romanian tax identification number (CUI): 50387940
• Trade Register number: F2024005261406
• European Unique Identifier (EUID): ROONRC.F2024005261406
• Registered office: Str. C. C. Arion nr. 11, parter, ap. 1, Sector 1, București, România
• Email: contact@casapractic.ro

Do I get an invoice for the monthly subscription? Yes. For subscriptions we issue one invoice per payment: for the first month and for every automatic renewal (monthly for Plus and Pro, yearly for the Archive).

Can the invoice be issued to my company? Yes. On the Stripe checkout page tick the business purchase option and enter the company name and tax ID. The invoice is issued to that company, at the billing address you entered.

I live outside Romania. Do I get an invoice? Yes — customers from the European Union, the United Kingdom, the USA and other countries get an invoice in the same way. It is issued in Romanian lei (RON) at the price shown on the site, even if Stripe offered you to pay in your own currency.

Does the invoice include VAT? No. The prices shown are final and no VAT is added, because the supplier is not registered for VAT.

I entered a wrong name or address at checkout. What now? Write to us at contact@casapractic.ro within 5 days of the payment with the correct details. We cancel the wrong invoice with a credit note and issue a new one.

What happens to the invoice if the payment is refunded? If a payment is refunded in full, we issue a credit note. If an AI service fails and the payment is refunded automatically, no invoice is issued.

I haven't received the invoice. Where is it? Check your spam or promotions folders for an email from ContaDigital. If it hasn't arrived after 2 business days, write to us at contact@casapractic.ro and we will send it again.

See also the Terms and conditions (Prices and payment) and the Privacy policy.